Terms & Conditions

Welcome to Meen Metics. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

This website is operated by Meen Metics. Throughout the website, the terms “we,” “us,” “our,” and “Meen Metics” refer to the brand and its operators.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time. Any changes will be effective once posted on this website.

2. Products & Product Information

We make every effort to ensure that product descriptions, images, ingredients, pricing, and other information displayed on our website are accurate and up to date.

However, minor differences in product colour, packaging, or appearance may occur.

Product availability is subject to change without notice. We reserve the right to discontinue or modify any product at any time.

3. Orders

When you place an order, you agree that all information provided by you is accurate and complete.

Once an order is placed, you will receive an order confirmation. Meen Metics reserves the right to cancel or refuse an order in situations including, but not limited to:

• Incorrect or incomplete customer information

• Product unavailability

• Pricing or listing errors

• Suspected fraudulent or unauthorized transactions

• Circumstances beyond our reasonable control

If an order is cancelled after payment has been received, the applicable amount will be refunded through the available refund method.

4. Pricing & Payments

All prices displayed on the website are subject to change without prior notice.

We reserve the right to correct pricing errors and cancel orders placed at an incorrect price.

Any applicable delivery charges, taxes, or additional fees will be displayed during the checkout process where applicable.

5. Shipping & Delivery

We aim to dispatch orders within the estimated timeframe provided at checkout.

Delivery times may vary depending on location, courier delays, weather conditions, public holidays, or other circumstances beyond our control.

Meen Metics is not responsible for delays caused by third-party delivery services.

Customers are responsible for providing a complete and accurate delivery address and contact information.

6. Returns & Exchanges

Due to the personal-care nature of our products, opened or used products may not be eligible for return or exchange.

If you receive a damaged, defective, incorrect, or incomplete order, please contact us within [X days] of receiving your order with your order number and clear photographs/videos of the issue.

Each case will be reviewed individually and, where applicable, we may offer a replacement, exchange, or refund.

7. Product Use & Disclaimer

Meen Metics products are intended for external use only and should be used according to the instructions provided on the product packaging.

Before using any new skincare or body-care product, we recommend performing a patch test.

Do not use a product on broken, irritated, or damaged skin unless specifically advised by a qualified healthcare professional.

Individual results may vary. Meen Metics does not guarantee that every customer will experience the same results.

Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

If irritation, discomfort, or an adverse reaction occurs, discontinue use and seek appropriate professional advice.

8. Website Use

You agree not to misuse this website or attempt to interfere with its security, functionality, or operation.

You may not use our website or content for unlawful purposes or in a way that infringes upon the rights of Meen Metics or any third party.

9. Intellectual Property

All content on this website, including logos, brand names, product images, graphics, photographs, text, designs, and other materials, is owned by or licensed to Meen Metics unless otherwise stated.

You may not reproduce, copy, modify, distribute, or commercially use our content without prior written permission.

10. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, analytics providers, or other service providers.

We are not responsible for the policies, practices, availability, or performance of third-party services.

11. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect your information.

12. Limitation of Liability

To the extent permitted by applicable law, Meen Metics will not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude any rights or protections that cannot legally be excluded under applicable law.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Pakistan.

Any disputes arising from the use of this website or purchase of our products will be subject to the applicable jurisdiction of Pakistan.

14. Contact Us

If you have any questions regarding these Terms & Conditions, orders, products, or our policies, please contact us through the contact details provided on our website.

Meen Metics
Body care, made for the little things that matter.